Frequently Asked Questions……?


What is the Mental Health Lottery?

The Mental Health Lottery has been created to establish a nationwide (GB) source of funding to help the charity Anxious Minds to provide more support to the people we serve and other organisations that support people with Mental Health Issues, and sometimes their dependents, who are in need.

How can I donate to The Mental Health Lottery?

You can choose a one-off donation and this can be pledged through this website. Alternatively, you can make donations through our donations bank account: Account name: Anxious Minds Sort code: 30-91-73. Account number: 22249268. Remember that 100% of donations will go back into providing more services.

When was the Lottery Started?

The Mental Health Lottery was established in April 2020 as a funding source to help develop the charity Anxious Minds. Costs in running a lottery to official guidelines include an annual remote and non-remote licence issued by the Gambling Commission; prizes; marketing; verification checks; data protection; creation and postage of membership packs and membership cards; Gourmet Society membership for all cardholders; secure website hosting; random number generators held in secure environments.

How much does the Mental Health Lottery cost and what do I receive ?

The Mental Health Lottery operates through subscribers committing to a monthly direct debit of as little as £1 to The Mental Health Lottery. The lottery draw takes place on the last day of each week and winners are posted on the website soon afterwards.

The Mental Health Lottery has two great weekly games to play to support us prizes are – £25,000 6 balls, £1000 5 balls £25 4 balls and 3 balls 5 free tickets for the Unity Lottery and £25,000 6 balls, £2000 5 balls, £250 4 balls, £25 3 balls, 3 extra tickets for 2 balls the GivingLottery.

How is The Mental Health Lottery sold?

To keep costs to a minimum, and maintain the fast growth plan that ensures as many people as possible can play and support Mental Health we only sell tickets online and on our website and advertised through social media, primarily Facebook.

Why Support The Mental Health Lottery?

By supporting The Mental Health Lottery you’re providing better mental health services to the people we serve and 100% of the money we receive will go directly into proving more services guaranteed.

Why is The Mental Health Lottery running weekly lotteries?

A lottery is a fun and engaging way for people to support Mental Health and to raise funds. The lottery is promoted and run to help raise essential funds for Smaller Mental Health Charities, the beneficiary charity. Profits from the lottery go to Anxious Minds.

What is the Unity Lottery?

The Unity Lottery is an umbrella lottery platform that charities of all shapes and sizes can use to run their own fundraising lotteries. The Unity Lottery draw takes place every Saturday, and each ticket gives players the chance of winning one of four fantastic prizes. Each entry costs just £1.

Where does the money go, exactly?

For every £1 played, at least 50p goes straight to Anxious Minds as profit. The other 50p is split between the prize pot and administration costs.

How can The Mental Health Lottery offer 2x £25,000 as a top prize?

When a player wins a prize, this is covered by the Unity and the Giving Lottery prize pots. This means that charities using Unity/ Giving Lottery for their fundraising lotteries can offer £25,000 jackpots and smaller prizes to their players.

Who is behind Unity?

Unity lotteries are administered by Sterling Management Centre; experienced lottery administrators of over 30 years. Unity was developed by Sterling so that charities of all shapes and sizes are able to run their own fundraising lotteries.

What are the odds of winning a prize?

The odds of winning any prize in Unity is 1 in 63. Everyone in Unity has an equal chance of winning, no matter which causes they support or how many players that charity has. This is one of the main benefits for The Mental Health Lottery in joining schemes like Unity/ Giving Lottery.

Can you guarantee the lotteries are fair?

Yes, every entry has an equal chance of winning, and the winning numbers are drawn at random.

Why is it Unity/Giving Lottery writing to me and not The Mental Health Lottery?

Unity/ Giving Lotteries are the administrators of The Mental Health Lottery. It is the platform powering The Mental Health lotteries.

Is the lottery legal?

Yes, we operate in compliance with all Gambling Commission (the UK regulatory body concerned with lotteries) requirements and the lottery is administered by a certified External Lottery Manager.

Joining The Mental Health Lottery

How do I buy lottery tickets?

You can buy lottery tickets through the Mental Health Lottery website by setting up a Direct Debit lottery subscription, which is the easiest way to ensure you’re entered into the draw each week, or by cheque/credit card.

Alternatively, you can telephone Unity on 0370 050 9240 and request an entry form for The Mental Health Lottery.

Can I choose my lottery numbers?

These are chosen randomly and will be your numbers for the duration of your membership in our lottery. When you enter the lottery, you will be sent your unique numbers.

Can I have more than one entry?

Yes. Each £1 entry buys you one ‘chance’ of winning in the lottery. In accordance with our commitment to responsible gambling, we offer a maximum of 20 entries each month per person.




1 chance to win

2 chances to win

3 chances to win

50p goes straight to providing more mental health services each week

£1 goes straight to providing more mental health services each week

£1.50 goes straight to providing more mental health services each week

How old do I have to be to enter?

You must be aged 18 or over to enter the lottery.

Why am I sent to another website when making a payment online?

When taking payments The Mental Health Lottery use a secure payments system provided by our External Lottery Managers. This ensures your details are taken in a safe and secure manner when you enter the lottery online.

What happens if I lose connection to the internet while entering?

We advise to call our helpline on 0370 050 9240 and we will be able to assist you and confirm whether or not a payment was taken successfully.

Are my entries eligible for Gift Aid?

Unfortunately, we cannot claim Gift Aid on funds raised through the lottery but we can on donations.

You’ve Joined The Mental Health lottery – What Now?

Unfortunately, we cannot claim Gift Aid on funds raised through the lottery but we can on donations.

I’ve signed up to join The Mental Health Lottery in Unity. What happens now?

Within 21 days of registration, you will receive a confirmation letter that contains details of your unique lottery number(s). You will be entered into the draw when you have monies available and you will continue to be entered into the draw as long as you have monies available against your lottery number.

Why is there a delay between registration and entry into the draw?

Following registration it is necessary to complete a number of administrative processes which include verifying your payment details with your bank, claiming the funds from your bank account and the funds being received.

Why is the price £4.34 per month when paying Direct Debit on a monthly basis?

The monthly cost breakdown of £4.34 for playing the lottery is based on paying £1 per week over a 52 week year. Direct debits for this amount are collected once monthly. Sometimes there will be five weeks in a month and the additional £0.34p is to build up credit to cover the fifth week on the five-week months.

How do I claim my prize?

If you are a winner, we will send your winning cheque straight to you at your address – there’s no need for you to claim.

How long can I play for?

You can play our lottery for as long as you wish. Following successful payment, you will continue to be entered into the draw as long as you have monies available against your lottery number.

How will I know if I win a prize?

Once the draw has taken place, winners are notified by post, and the winning number is published on the Unity website.

Your Mental Health Lottery Membership

I have lost my lottery numbers, what should I do? If you would like us to re-send your lottery numbers to you, please call the Unity Lottery Helpline: 0370 050 9240 (Mon – Fri 9 am – 5 pm) Alternatively, please fill in this contact form

How do I cancel my membership?

You can cancel your membership by calling the Unity Lottery Helpline on 0370 050 9240 or using our contact form and we will advise you further.

Who owns my data?

All the data gathered from your members belong to your charity and you can request access at any time to the data the charity holds about you. You can choose how you allow your charity to communicate with you. Unity will only ever send you an administrative post about your lottery membership – no marketing or anything else.

I have moved address or my name has changed, do I need to tell anyone?

Yes – please let us know on 0370 050 9240 or using our contact form

What is responsible gambling?

Responsible gambling means staying in control of how much time and money we spend on gambling. Responsible gambling means not spending more money or time than we can reasonably afford on gambling activities, keeping in mind all our other responsibilities in life.

I need some advice on the effects of gambling, can you help?

To speak to someone about a gambling problem contact the Gamble Aware confidential helpline on 0808 8020 133 or visit their website for further information.

How can I make a complaint?

If you have any concerns, please get in touch with us on 0370 050 9240 or using our contact form and we will endeavour to answer any queries you may have.

Why a New Lottery

Smaller charities can’t afford to run TV funding appeals, Radio ads, or go door-to-door raising supporters and have limited budgets for marketing. So this lottery will help us and other small charities develop and grow to allow us to support the most vulnerable in our communities again, our aim is to make a real difference to the people they serve, people struggling with mental health issues, people that have been put on waiting lists, people in real need of community support.

Only donate on this site if you can afford to do so

We are not launching a new lottery, we are using two fundraising platforms set up to support smaller charities to help us raise funds. The truth of the matter is people like playing lotteries and some of the larger National Lotteries have done some amazing work supporting lots of fabulous projects and causes across the UK, giving up to 30% of the monies back to the community.

We are giving people the opportunity of getting more of that money back into the community up to 60% and 100% if it’s a donation, to support some of the smaller mental health charities, by making a donation or buying a ticket and can have a little bit of fun, and support mental health with the chance you may win £25,000 you never know.

Small Mental health grassroots projects will receive a much larger percentage up to 60% of the money generated by these fundraising platforms and the only winners are the people we support. Enabling us to provide a lot more mental health services to the people that need them and giving small grassroots charities a chance to grow.

Please get involved give little change much, and help us improve mental health services for people in need.

Eddie – Chief Officer